@INPROCEEDINGS {
	AUTHOR = "Hern{\'a}n Sarmiento and B{\'a}rbara Poblete",
	TITLE = "Crisis Communication: A Comparative Study of Communication Patterns across Crisis Events in Social Media",
	BOOKTITLE = "36th ACM Symposium on Applied Computing (SAC)",
	PAGES = "1711-1720",
	MONTH = "Mar",
	YEAR = "2021",
	ADDRESS = "Gwangju, Korea",
	PUBLISHER = "ACM Press",
	}