@ARTICLE {
	AUTHOR = "Pedro Antunes and David Simoes and Luis Carrico and Jos{\'e} A. Pino",
	TITLE ="An End-user Approach to Business Process Modeling",
	JOURNAL = "Journal of Network and Computer Applications (JNCA)",
	VOLUME = "36",
	NUMBER = "6",
	PAGES = "1466-1479",
	MONTH = "Nov",
	YEAR = "2013",
	PUBLISHER = "Elsevier Science",
	ADDRESS = "Amsterdam, The Netherlands",
	ISSN = "1084-8045"
	}