@ARTICLE {
	AUTHOR = "Pedro Antunes and Jos{\'e} A. Pino and Mary Tate and Alistair Barros",
	TITLE ="Eliciting Process Knowledge Through Process Stories",
	JOURNAL = "Information Systems Frontiers (ISF)",
	VOLUME = "22",
	NUMBER = "5",
	PAGES = "1179-1201",
	MONTH = "Oct",
	YEAR = "2020",
	PUBLISHER = "Springer",
	ADDRESS = "Netherlands",
	ISSN = "1572-9419"
	}