@INPROCEEDINGS {
	AUTHOR = "Francisco Gutierrez and Nelson Baloian and Gustavo Zurita",
	TITLE = "Boosting Participation in Virtual Communities",
	EDITOR = "Adriana R.S. Borges and Marcos S. Vivaqua",
	BOOKTITLE = "17th Collaboration Researchers' International Workshop on Groupware (CRIWG)",
	PAGES = "14-29",
	MONTH = "Oct",
	YEAR = "2011",
	ADDRESS = "Parat{\'{\i}}, Brasil",
	PUBLISHER = "Springer-Verlag",
	SERIES ="Lecture Notes in Computer Science",
	NUMBER = "6969",
	ISBN = "978-3-642-23800-0",
	}