@INBOOK { AUTHOR = "Marcos Borges and Sergio Ochoa and Jos{\'e} A. Pino and Adriana Vivacqua", TITLE = "Assigning Emergency Vehicles to Urban Incidents", BOOKTITLE = "Bridging the Socio-technical Gap in Decision Support Systems - Challenges for the Next Decade", PAGES = "498-509", YEAR = "2010", PUBLISHER = "IOS Press", ADDRESS = "Amsterdam, The Netherlands", ISBN = "978-1-60750-576-1", SERIES ="Frontiers in Artificial Intelligence and Applications", NUMBER = "212", }